Terms & Conditions
Last updated: 5 November 2026
These Terms & Conditions govern your purchase, access to and use of digital products, software tools and downloadable digital content provided by Kobus Tollig Productions, including Ceremony Time, Wedding Day Flow and Lightroom Preset Packs.
By purchasing, accessing, downloading or using any of these digital products, you agree to these Terms & Conditions.
Kobus Tollig Productions also provides wedding photography, filmmaking and other professional services. Those services are separate from the digital products governed by these Terms and are not sold or processed through Paddle.
1. About our digital products
Kobus Tollig Productions creates digital products for engaged couples, photographers and content creators.
Ceremony Time
Ceremony Time is an online digital wedding-planning tool designed to help couples identify a suitable ceremony start time using information such as:
Wedding date
Wedding location
Local sunset time
Portrait-light requirements
Information entered by the user
The product provides a personalized ceremony-time recommendation based on the information supplied.
Wedding Day Flow
Wedding Day Flow is an interactive online wedding-day timeline planning tool designed to help couples structure the flow of their wedding day.
Depending on the information entered, it may assist with planning:
Preparation
Travel
Ceremony timing
Family photographs
Couple portraits
Time with guests
Reception timing
Photography and filmmaking coverage
Other wedding-day events
Lightroom Preset Packs
Lightroom Preset Packs are original downloadable digital editing presets created by Kobus Tollig Productions for photographers and content creators.
They are designed for use with compatible versions of Adobe Lightroom.
Adobe and Lightroom are trademarks of Adobe Inc. Kobus Tollig Productions is not affiliated with, sponsored by or endorsed by Adobe Inc.
Unless expressly stated otherwise, these products are supplied digitally and no physical goods are shipped.
2. Nature of the products
Ceremony Time and Wedding Day Flow provide automated digital planning guidance based on information entered by the user.
They do not constitute professional wedding-planning, consulting, legal, financial or advisory services and do not replace a professional wedding planner, venue coordinator or other wedding supplier.
Lightroom Preset Packs are downloadable digital editing tools and do not include individual photo-editing, retouching, consulting or training services unless specifically stated separately.
3. One-time purchases
Unless specifically stated otherwise before checkout, our digital products are sold as one-time purchases and are not subscriptions.
There are no automatic recurring charges associated with Ceremony Time, Wedding Day Flow or Lightroom Preset Packs unless a future product is clearly described as a subscription before purchase.
The price applicable to your purchase is the price displayed to you before completing checkout.
4. Payment through Paddle
Eligible digital-product payments may be processed through Paddle.
Paddle acts as the Merchant of Record for transactions processed through its checkout and is responsible for matters including:
Processing payment
Collecting applicable taxes
Issuing transaction receipts
Handling certain payment-related enquiries
Administering payment-related obligations applicable to the transaction
Transactions processed through Paddle are also subject to Paddle's Buyer Terms and applicable policies.
Kobus Tollig Productions remains responsible for providing and supporting the digital product itself.
Paddle is used only for eligible digital-product transactions. Wedding photography, filmmaking and other in-person or professional human services offered by Kobus Tollig Productions are separate services and are not sold, invoiced or processed through Paddle.
5. Product access and delivery
After successful payment, you will receive access to or delivery of the digital product purchased.
Depending on the product, this may include:
Access to an online digital tool
A private link
Login or access credentials
A personalized digital result
A downloadable PDF
Downloadable Lightroom preset files
Other digital files or content described on the relevant product page
You are responsible for providing a correct email address and any other information reasonably required to provide access or delivery.
Where an access code, private link or login credential is provided, you are responsible for taking reasonable steps to keep that information secure.
6. Licence for Ceremony Time and Wedding Day Flow
Your purchase of Ceremony Time or Wedding Day Flow gives you a limited, non-exclusive, non-transferable licence to use the purchased product for your own wedding-planning purposes.
You may share your completed wedding timeline or personalized planning result with people directly involved in your wedding, including:
Your partner
Wedding planner
Venue
Photographer
Filmmaker
Coordinator
Other wedding suppliers
You may not:
Resell access to the product
Share purchased access publicly
Provide your login or access credentials to unrelated third parties
Copy or reproduce the product for commercial resale
Distribute templates, calculations, wording or software functionality from the product
Create a competing product using our proprietary content, structure, workflows or functionality
Reverse engineer, extract or reproduce substantial parts of the software
Remove ownership or branding information for the purpose of representing the product as your own
7. Licence for Lightroom Preset Packs
Your purchase of a Lightroom Preset Pack gives you a limited, non-exclusive, non-transferable licence to install and use the presets for your own photography or content-creation work.
You may use the presets when editing:
Your own photographs
Personal projects
Portfolio work
Social-media content
Commercial photography work
Photographs created for your own clients
You may not:
Resell the preset files
Redistribute the preset files
Give or transfer the files to another photographer or business
Upload the files to a public or shared download service
Include the preset files in another product for resale
Modify and resell the presets as your own product
Claim ownership of the original preset files
Share your purchased download with unrelated third parties
Your licence permits use of the presets in your finished photographs. It does not permit redistribution of the preset files themselves.
8. Software compatibility
Lightroom Preset Packs are designed for use with compatible versions of Adobe Lightroom as described on the relevant product page.
You are responsible for ensuring that you have appropriate software and equipment required to use downloaded preset files.
We cannot guarantee compatibility with:
Unsupported software
Outdated software versions
Third-party editing applications
Modified software
Future software versions released after the product was created
Where reasonably practical, we may update product information if compatibility requirements change.
9. Accuracy of information
Ceremony Time and Wedding Day Flow generate recommendations using information supplied by the user.
You are responsible for ensuring that the information entered is accurate, including information relating to:
Wedding date
Wedding location
Venue
Travel times
Ceremony details
Photography or filmmaking requirements
Event durations
Reception timing
Other wedding-day information
Incorrect or incomplete information may result in an unsuitable or inaccurate recommendation.
10. Sunset and timing calculations
Sunset times and other timing calculations are provided to assist with wedding-day planning.
Actual conditions may differ because of factors including:
Weather
Mountains or surrounding terrain
Buildings or physical obstructions
Seasonal conditions
Venue layout
Traffic or travel delays
Changes to the wedding programme
Delays involving guests or suppliers
Local conditions outside our control
A calculated sunset time, portrait-light window or recommended ceremony time does not guarantee specific lighting, weather or photographic conditions.
11. Wedding Day Flow recommendations
Wedding Day Flow provides suggested timing and structure based on the information entered and wedding experience incorporated into the product.
These recommendations are intended as planning guidance.
Every wedding is different, and you remain responsible for deciding whether the resulting timeline is appropriate for your:
Wedding
Venue
Suppliers
Guests
Travel requirements
Personal preferences
Individual circumstances
We recommend confirming important timings with the relevant venue and wedding suppliers before the wedding.
12. No guarantee of a particular outcome
Kobus Tollig Productions does not guarantee that using Ceremony Time or Wedding Day Flow will result in a particular:
Wedding-day experience
Schedule
Photographic result
Film result
Lighting condition
Weather condition
Supplier performance
Event outcome
Many aspects of a wedding day are outside the control of a digital planning tool.
Similarly, the appearance of Lightroom Presets may vary depending on factors including:
Camera
Lens
Lighting
Exposure
White balance
Image format
Camera profile
Editing software
Photographer technique
Original image characteristics
Presets are intended as editing tools and starting points and do not guarantee that every image will achieve an identical visual result.
13. Saving and retaining information
Where Wedding Day Flow allows you to save and return to a timeline, we will take reasonable steps to provide continued access to saved information.
Users should nevertheless keep their own copy of important wedding information.
We recommend downloading, printing or otherwise retaining a copy of your completed timeline where that functionality is available.
For downloadable products such as Lightroom Preset Packs, customers should also retain their own backup copy of downloaded files.
14. Technical availability
We aim to keep our digital products available and functioning properly.
However, we cannot guarantee uninterrupted access at all times.
Temporary interruptions may occur because of:
Website maintenance
Internet outages
Hosting providers
Payment providers
Third-party services
Software updates
Security maintenance
Technical faults
Circumstances outside our reasonable control
If you experience an access problem, please contact us and we will make reasonable efforts to assist or restore access.
15. Refunds
Purchases are subject to our separate Digital Product Refund Policy.
Because our products are digital products made available, accessed or downloaded after purchase, sales are generally final once digital access or delivery has been provided, except where applicable law or Paddle's policies require otherwise.
This includes:
Ceremony Time
Wedding Day Flow
Lightroom Preset Packs
Other downloadable or electronically delivered digital products
Personal dissatisfaction, change of mind, failure to use the product or deciding after purchase that the product does not suit an individual's preferences does not automatically create a right to a refund.
Nothing in this section removes consumer rights that cannot legally be excluded.
16. Intellectual property
Ceremony Time, Wedding Day Flow, Lightroom Preset Packs and all associated original materials remain the intellectual property of Kobus Tollig Productions or their respective licensors.
This includes, where applicable:
Software
Code
Calculations
Workflows
Written content
Templates
Timeline structures
Designs
Branding
Preset files
Preset settings
Digital downloads
Graphics
Original educational or instructional materials
Purchasing a digital product does not transfer ownership of its intellectual property to you.
You receive only the usage rights specifically described in these Terms.
17. Misuse and suspension of access
We may suspend, restrict or terminate access where we reasonably determine that a digital product is being:
Shared unlawfully
Resold
Redistributed
Copied for unauthorised commercial purposes
Used fraudulently
Accessed using a fraudulent or reversed transaction
Used in a manner that infringes our intellectual property
Used in a manner that infringes the rights of another party
Where a transaction is refunded, reversed or successfully charged back, access to the associated digital product may also be cancelled where technically possible.
18. Limitation of liability
To the fullest extent permitted by applicable law, Kobus Tollig Productions will not be responsible for indirect, incidental or consequential losses arising from the use of or reliance on our digital products.
For wedding-planning products, this includes losses arising from matters such as:
Wedding delays
Supplier decisions
Venue restrictions
Weather
Travel delays
Schedule changes
Lighting conditions
Decisions made using recommendations generated by the products
For Lightroom Preset Packs, this includes losses arising from matters such as:
Editing results differing from expectations
Software incompatibility not caused by us
Changes made by third-party software providers
Loss of local files
Use of presets on unsuitable source images
Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.
Nothing in these Terms excludes or limits mandatory consumer rights that cannot legally be excluded.
19. Privacy
Your use of our website and digital products is also subject to our Privacy Policy.
The Privacy Policy explains how personal information may be collected, used, stored and shared with service providers involved in operating our website, digital products and payment systems.
20. Product updates and changes
We may improve, update, modify or discontinue features of our digital products from time to time.
This may include:
Design improvements
Functionality changes
Bug fixes
Compatibility updates
Workflow improvements
User-experience improvements
Changes required by third-party platforms or software
Updates do not create an automatic entitlement to a refund where the essential digital product purchased remains available or has already been delivered.
Purchase of a product does not guarantee access to future products, upgrades or additional content unless specifically stated at the time of purchase.
21. Changes to these Terms
We may update these Terms & Conditions from time to time.
The current version will be published on our website together with the date it was last updated.
Changes will not remove mandatory consumer rights that already apply to a completed transaction.
22. Applicable rights
These Terms are provided by Kobus Tollig Productions, based in South Africa.
Nothing in these Terms is intended to exclude mandatory consumer protections that apply in the country or region where you live.
Transactions processed by Paddle are additionally governed by Paddle's Buyer Terms and any country-specific provisions applicable to those transactions.
23. Contact
If you have questions regarding these Terms & Conditions or require support for a digital product, please contact:
Kobus Tollig Productions
Email: info@kobustollig.co.za
Website: kobustolligcapetown.com